Edenred Support Team
Articles
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What payment methods are available?
Six payment methods are available to you: Ticket Compliments Bancontact Visa/Mastercard - can only be used for amounts over €300 Bank transfer (NB: you will receive your vouchers/tickets within t...
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How can you purchase a voucher?
To purchase a voucher, simply follow these steps: Search for the offer you are interested in. Buy the number of vouchers you want by selecting the quantity and clicking on "Buy" to add them to you...
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Why purchase a voucher?
A voucher is a payment solution (paper or electronic) that allows you to buy a product or service at a reduced rate. For example, when you buy a voucher worth €50, you only pay €47.50 and therefore...
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How do I activate my Ekivita Edenred account?
I have an email containing an activation link Search for an email sent by noreply-ekivita@be.edenred.info Click on the link to confirm the activation of your account Choose a username and a pas...
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What should you do if you have not received your identification code?
Your identification code is a unique code which is required to activate your Ekivita Edenred account. It is sent to you by the organisation offering you access to the benefits platform. This identi...
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What should you do if you can't find your activation code?
Your activation code may be sent to you a number of different ways: By email, from the address noreply-ekivita@be.edenred.info By the organisation offering you access to the platform By post The ...
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What should you do if you had a Merits&Benefits account and you are not able to activate your account on the new Ekivita Edenred benefits platform?
If you had an account on the old benefits platform, there are two methods for activating your new account, which will depend on the organisation offering you access to the platform: "Resetting you...