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  1. Ekivita - Helpdesk
  2. Activation/Migration of my account
  3. Activation/Migration of my account

What should you do if you have not received your identification code?

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Thomas Gillieaux
May 04, 2022 08:25
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Your identification code is a unique code which is required to activate your Ekivita Edenred account. It is sent to you by the organisation offering you access to the benefits platform.

This identification code can take several shapes.

For example:

  • Employee number
  • Member number
  • Work email address
  • Etc.

The activation code must be entered only once, when you are activating your account. It must be entered alongside your identification code.

If you have forgotten your identification code, please contact your organisation so they can issue it to you again.

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  • How do I activate my Ekivita Edenred account?
  • What should you do if you have not received your identification code?
  • What should you do if you can't find your activation code?
  • What should you do if you had a Merits&Benefits account and you are not able to activate your account on the new Ekivita Edenred benefits platform?
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