Don't panic! If you did not have time to download a voucher from your old platform, contact our customer service team using this form. Enter the email address connected to your old account and the name of the organisation offering you access to the benefits platform.
Articles in this section
- How can you use your voucher?
- Do you need to spend the exact amount on the voucher?
- How do you find out the balance of a voucher?
- How can you find out what your voucher’s expiry date is?
- How can I use an online voucher?
- How can you access a voucher purchased on your old benefits platform?
- Can you still get a discount after having bought your shopping?
- You’re in a shop and you’ve forgotten to buy your vouchers. What should you do?
- Do you need to print the voucher to use it?
- Does the entire value of the voucher need to be spent in one go?